A Phoenix Contact Company
Phone: +49 (0) 5235 3-43800
Fax: +49 (0) 5235 3-441154
Managing Director: Dr. Ralf Gärtner
Commercial register: Lemgo
Commercial register number: HRB 8933
Responsibility for content under Section 55, Subsection 2 of the German Interstate Broadcasting Treaty (RStV)
Dr. Ralf Gärtner
We use only photos and videos of Protiq GmbH and shutterstock.com on this website.
Protiq GmbH expressly disassociates itself from all content contained on all pages linked to its home page, and does not regard it as its own. This declaration applies to all links found on our home page.
All trademarks stated on the online marketplace protiq.com that may be held by third parties are subject without restriction to the terms of the particular trademark law and the ownership rights of the listed owner.
All data collected on this website shall be treated in accordance with the terms of the German Data Protection Act (BDSG) and the German Information and Telecommunications Services Act (IuTDG). No personal data shall be provided to third parties without the express approval of the affected individual. We view “personal data” as information that can be used to determine your identity, including your name, your address and your telephone number.
All photographs, graphics, logos, texts, videos and any other information posted here shall be subject to the provider’s copyright insofar as no other copyright exists. All other parts of this website shall be subject to the copyright of Protiq GmbH and are its property. This material may not be reused, duplicated, disseminated or publicly reproduced without the revocable written consent and non-transferable authorization of the provider.
The Protiq logo is a registered trademark and is subject to trademark protection. The name “Protiq,” the Protiq logo and the Protiq domains are registered trademarks of Protiq GmbH.
Protiq GmbH expressly states that all information is subject to change and assumes no liability for inaccurate, incomplete or outdated information.
Information on online dispute resolution:
Since 15 February 2016, the EU Commission has been providing an internet platform for the online settlement of disputes in consumer affairs (the so-called “ODR platform”). The ODR platform shall serve consumers as point of contact for out-of-court settlements of disputes regarding contractual obligations from online purchase contracts. This gives consumers the opportunity to firstly resolve disputes related to their online order without the intervention of a court. The ODR platform is available at the following link: http://ec.europa.eu/consumers/odr.
Information on dispute settlements procedures before a dispute settlement body for consumers:
We are neither obliged nor willing to participate in a dispute settlement procedure before a dispute settlement body for consumers in order to settle disputes with consumers.
Marketing support: Medium AG
Technical execution & online marketing: DIXENO GmbH – www.dixeno.de
PROTIQ on data protection
We thank you for your interest in our company and our products or services and would like you to feel safe with regard to our protection of your personal data.
The operator of this website and responsible for the collection, processing and use of your per-sonal data in compliance with the German Federal Data Protection Act (“BDSG”) and the Ger-man Telemedia Act (“TMG”) is
Tel. +49 5235 3-4 38 00
Fax +49 5235 3-4 41 154
The protection of privacy is of crucial importance, especially for the future of Internet-based business models and the development of an Internet-based economy. With this declaration on data protection, we therefore want to underline our commitment for the protection of your privacy.
Our employees as well as the service companies commissioned by us are obliged by us to main-tain confidentiality and comply with the provisions of the German Federal Data Protection Act and other relevant data protection regulations.
We take the protection of your personal data very seriously and strictly adhere to the rules of the German Data Protection Act.
For explanation: According to the definition of the Federal Data Protection Act, “personal data” means any information concerning the personal or material circumstances of an identified or identifiable individual.
This includes, for instance, your name, your address, your contact data (e-mail address, telephone numbers) or your credit card number and account information.
Use and disclosure of personal data
Personal data that you supply to us through our website or by other means will be collected, pro-cessed and stored for correspondence with you and for the purposes for which you have made the data available to us. You may at any time object to such use of your data by an appropriate means of communication, for example by sending an e-mail to firstname.lastname@example.org within the scope permitted by law with effect for the future.
We shall only disclose your personal data if you have expressly consented to this, if there is a legal basis or obligation for us to do so or if it is necessary for the enforcement of our rights, for instance the enforcement of claims resulting from a contractual relationship with you. Your per-sonal data shall never be passed on by us to third parties for any third-party marketing purposes, sold or made available in any other form.
We shall only disclose personal data to companies affiliated with Phoenix Contact GmbH & Co. KG, service providers or other third parties as far as this is necessary to render a service or transaction that you require. The respective third-party supplier may use these personal data solely for providing the requested service or executing the necessary transaction which is carried out on our behalf. In doing so, service providers which we use for our own purposes, for example within shared services, shall be obliged by us in writing through corresponding agreements on contract data processing to comply with the data protection laws, and may not use these data for own purposes.
For the dispatch and as part of a dispatch order, we shall transfer your data to the delivery com-pany commissioned by us. The transmission shall only include those data which are necessary for the delivery of the goods. The contracted company may only use your data for this purpose.
When using our online shop, your data may also be passed on to payment service providers as far as this is necessary for processing the payments. Depending on which payment service pro-vider you select in relation with your order, we will pass on the payment data collected for the purpose of processing the payments to the credit institution or the payment service provider commissioned with the payment. In some cases, the selected payment service providers collect these data themselves if you create or have created an account there. In this case, you must register with the payment service provider with your access data during the order procedure. The data protection declaration of the respective payment service provider shall then be applicable.
Data processing on this website
For safety and technical reasons, PROTIQ automatically processes information on its systems which your browser sends to us and which basically is the following:
• Browser type/version
• Operating system used
• The URL (website) retrieved on our systems
• Referrer URL (the website which referred to our website)
• Host name and full IP address of the accessing computer
• Date and time of retrieval
• Retrieved data volume and data types.
These data are not combined with any other data sources, and we do not carry out statistical evaluations on the basis of these data.
Some comments on IP addresses:
IP addresses are absolutely necessary for sending the websites and data from our servers to your browser; they are the “addresses” for the information you request from our web servers. However, unabridged IP addresses are, according to the predominant legal opinion, personal data and are therefore processed by us exclusively to the extent technically required.
Our websites use what is known as cookies in several places. Cookies are small text files that are placed on your computer and stored by your browser. They serve to make our offer more user-friendly, effective, and secure. Thus, for instance, they ensure the technical realization of a user session in the online shop of PROTIQ. At the same time, these cookies provide information which allows us to optimize our websites in line with user requirements, for example to save the language you have chosen on our website.
All cookies on our websites contain purely technical information in a pseudonymized or anony-mized form; they do not contain any personal data.
If you want to prevent cookies from being stored, you must select “do not accept cookies” in your browser settings. If cookies are not accepted by the browser, the range of functions of our Inter-net offer may, however, be severely restricted. Some functions will then no longer be available. This may also be the case if you visit our website in the so-called “private mode” of your browser.
We ourselves do not store any information in the LSO (Local Shared Objects) area of your com-puter, so we do not use so-called “flash cookies”, for instance. Other services such as Youtube, however, use this function for own purposes where applicable.
Secure communication on the Internet
We make every effort to transmit and store your personal data using technical and organizational measures in such a way as to make them inaccessible to third parties.
In general, however, the Internet is considered an insecure medium. In contrast to telephone lines, for example, a transmission of data on the Internet can be more easily wiretapped, record-ed or even modified by unauthorized third parties. To ensure the confidentiality of communication with you, we use an AES 256bit TLS encryption. According to current knowledge, this encryp-tion, which is used by us, is considered as secure. This security level is achieved by the operating systems and browsers of the latest generation. If necessary, you should update the operating system and the browser on your PC to enable the use of this high-grade encryption.
In the case of unencrypted communication by e mail, a complete data security cannot be guar-anteed, so we advise that you use the postal service for confidential information.
Update of this data protection declaration
As far as PROTIQ introduces new services, changes Internet procedures, or the IT and EDP security technology advances, this data protection declaration shall be updated. We therefore reserve the right to amend or supplement the declaration as required. The latest version will be published at www.protiq.com/datenschutz.
Right of access / modification and deletion of personal data
If you have any questions that this data protection declaration could not answer, of if you wish to receive more detailed information on a specific item, please do not hesitate to contact us.
If you no longer agree to the storage of your personal data or if they have become incorrect, we shall, upon your request to this effect, proceed to the correction, blockage or deletion of your data within the framework of the statutory provisions. Upon request, we will inform you about the personal data that we hold about you. To this end, please contact:
Tel. +49 5235 3-4 38 00
Fax +49 5235 3-4 41 154
Please understand that with regard to requests for information about your data stored with us we need a proof of identity, for example by indicating the user account or other suitable and admis-sible evidence. If required, we would coordinate the form of proof of identity with you.
Data Protection Officer
For general questions regarding the collection, processing or use of personal data by us as well as for general information on the issue of data protection at PROTIQ, please contact us at the following address:
– Data Protection Officer –
Responsible body as defined by the Federal Data Protection Act (“BDSG”)
Tel. +49 5235 3-4 38 00
Fax +49 5235 3-4 41 154
As of: 13 June 2017